CanCham's HR Committee invites you to join us for a half-day workshop on communicating and managing effectively in China that will cover:

Cultural and Intercultural Awareness
  • Why does culture matter?
  • Culture and its characteristics
  • Group activity: our and their value priorities
  • A practical model for understanding and comparing cultures at multiple levels
  • How much do you know about doing business in China?

Roots of Chinese Culture
  • Key themes of Chinese culture
  • China in the region
  • Religious beliefs and practices
  • A country transformed
  • Other important factors

Communicate and Manage Locally Effectively
  • The cross-cultural communication process and challenges
  • Culture-based communication styles from a comparative perspective (China vs. the West)
  • Cross-cultural management skills (trust, team, conflict and leadership)
  • Key success factors for managing in China

Registration begins at 8:30 a.m. This training will be conducted in English. Coffee, tea, water and snacks will be served.


8:30 AM - 9 AM
9 AM - 9:45 AM
Module One: Cultural and Intercultural Awareness
9:45 AM - 10 AM
Coffee Break
10 AM - 10:45 AM
Module Two: Roots of Chinese Culture
10:45 AM - 11 AM
Coffee Break
11 AM - 11:45 AM
Module Three: Communicate and Manage Locally Effectively


  • Dr. Jeffrey Dong

    Dr. Jeffrey Dong

    Dr. Dong is a leading interculturalist in China with extensive experience in international management, cross-cultural adaptation and communication, global leadership, multicultural team management, and international sales and marketing. He once served as the Director of the APAC region for TMC/Berlitz and led its regional operations. He is now associated with CIIC as its Head Consultant and Executive Coach for global talent development services.

    Jeffrey was born in China and worked for over 10 years in Canada and the United States. Upon his return to China in 2003, he worked at the Vice President level in Sales and Marketing for a number of companies, while also providing intercultural consulting and coaching services to clients in Europe, the Americas and the Asia-Pacific region.

    Jeffrey’s ability to customize services and implementation brings special value to organizations that wish to expand business across geographic and cultural borders. His expertise has helped numerous companies adapt to cross-cultural contexts, build effective channels of communication and create truly global leaders. In cooperation with partners, he has provided training and coaching services to over 100 large global companies and organizations, which include 3M, Cargill, Honeywell, Medtronic, Emerson, Colgate, Avery Denison, Bombardier, Heinz, Infineon, Merck, Nortel, Pentair, Walmart, Starbucks, Moog, Molex, Grainger, Autodesk, Johnson & Johnson, Abbott, Shanghai GM, Shanghai Auto, Weichai Power, Bank of China, Fujian Benz, Dongfeng Auto, Yanfeng Johnson Control, and CSOT.

    Jeffrey received his Ph.D. from York University (Canada) and MBA from the Rotman School of Management at the University of Toronto. Jeffrey is an honorary professor of the School of Management, Ocean University of China. His publications include Cross Culture and Faith (University of Toronto Press, 2005), Canadian Business Culture (in Chinese, Shandong University Press, 2005), and articles in professional journals.

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Member Door Price: RMB 250

Member Price RMB 200

Non -Member Door Price: RMB 350

Standard Price RMB 300